The New Jersey Department of Banking and Insurance (“DOBI”) has implemented a mandatory mediation program for unsettled first-party Sandy-related insurance claims for individuals with homeowners, automobile and commercial insurance policies. According to the new program, insurers must provide written notice, on or before April 8, 2013, to policyholders with open and unresolved claims. The notice must inform policyholders of the program’s availability.
The DOBI issued a sample letter in Bulletin No. 13-08. The sample letter corrected a previously incorrect American Arbitration Association (AAA) fax number. The new number should be used to forward all mediation requests.
In Order No. A13-106 and Bulletin No.13-07, the DOBI outlined procedures and established the AAA as its mediation administrator.
Some notable features of the program include: